First week of the Dogfish relaunch and their traffic has already doubled in size according to Google Analytics. After a few training sessions in-house as well as with sales staff from the Midwest via Cisco WebEx, all staff have raved how great their new set of wheels are. We are continuing to tweak their server to handle all the incoming traffic and address other things that need adjusting now that we see how people are using the site. Once we have completed setting up their Content Delivery Network (CDN) and Cloud Computing solution, things should really fly and we will be able to launch all the media aspects of the site (audio, video, HD content).

John, one of their sales guys out west, remarked how innovative, easy and exciting their new site is in terms of marketing, and “he’s been doing this for a very long time”.

We do all of our training sessions and troubleshooting via Cisco WebEx, which allows us to teleconference via phone multiple people at once and share computer screens. That way we can walk people through managing their site in real time, from wherever. Additionally, via screen share, we can switch at any time and let them show us any problem areas they may be seeing, which is essential in a mixed browser, mixed PC/MAC hardware environment where static development environment variables cannot be guaranteed.

You’d be surprised at the differences in javascript handling alone between Safari (common on Mac) and Internet Explorer are (common on PCs), let alone rendering HTML and CSS. Which is why it’s also important that we stick as close to web standards as possible, so everyone has the same exact experience when using a website. Well, everyone but Internet Explorer 6 users. We do all we can to help you, but please upgrade your browsers!

Of course, you don’t have to be Dogfish Head to enjoy the same level of service. We offer the same service to all our clients and/or future clients who are in need of a web design / web developement company of a higher calibre.

No tags